Almost everyone gets spyware at some point and getting rid of it can be very difficult.   Spyware and virus removal is a lengthy process. $85 flat rate and is a drop off service only.     A computer virus is a computer program that can copy itself.   Spyware is a type of software that monitors the actions of a computer user and falls into a number of categories: Software that may be installed on purpose to help provide security or workplace monitoring Software designed mostly for collecting marketing data Software that is maliciously installed, either as a general violation of a person's privacy or to collect information that may allow further attacks on their computer such as "keylogging".